Refund policy

30 days of reflection

Have you made a mistake? Have you changed your mind? Twinmax doesn't suit you? Don't worry, you have 30 days to return your Twinmax and we will refund you without question.

How to return products

The customer must return the products concerned to STRONG EXISTENCE LDA - Rua das Macieiras, 89 - 2750-010 Cascais - Portugal within 30 days.

The products can only be returned in their original packaging, unused, in perfect working order and accompanied by all their accessories and instructions so that they can be remarketed in new condition.

Refund terms and conditions

Subject to the conditions specified above, the Company STRONG EXISTENCE LDA commits to reimburse the customer who will have exercised his right of withdrawal: the price of the product according to the amount appearing on the invoice of purchase as well as the expenses of delivery at the rate in force for a standard delivery.